Customer Care Specialist | Instagram and facebook ads maker

Customer Care Specialist

Job Title: Customer Care Specialist
Job Type: Full Time
Workdays/Hours: 40 hours a week
Location: Yerevan/Remote
Deadline: Ongoing

Job Description

Essemem is looking for Customer Care Specialists to ensure effective communication with the customers of platform.


  1. Maintain written and verbal communication with all users and customers of the platform;
  2. Effectively respond to customer requests, collecting feedback, suggestions, observations and comments in a systemized manner;
  3. Prepare regular reports based on the gathered data to support the improvement of the platform.

Required Qualifications

  1. Bachelor’s degree in Communication, PR or a related field;
  2. Effective written and verbal communication skills in English and Armenian languages;
  3. Positive experience in the field of online customer care service for at least 3 years;
  4. High sense of responsibility and attention to detail. 

Additional Information

  • This opening should be ideally filled by open-minded people with “can-do” attitude; 
  • Please send your resume and a short cover letter to [email protected] 


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